FALOM
AI for the automotive industry, by FALOM
Relix.
Every past customer is a future deal. Relix finds them, does the math, and reaches out for you.
Your files.
Working for you.
Overview
Relix is an AI model built for customer follow-up in the automotive industry. It tracks the information you care about, analyses it, and sends the right message to the customers it concerns. Its main mission: find past customers who can now refinance at a lower rate, and bring them back to you.
How it works
From contract to conversation.
Four steps. Fully automatic.
01
Track
Relix watches the information you ask it to follow, across all your customer files.
02
Analyse
It reads each contract: interest rate, payment, vehicle, market value and balance owed.
03
Calculate
Hard math decides if a better deal exists, and exactly how much the customer would save.
04
Reach out
Relix sends a personal message to the right customer, at the right time.
A real scenario
Two years ago, at 13%.
A customer financed a car with you two years ago. Their credit has improved since. Here's what Relix sees.
Customer contract
- Vehicle
- 2022 SUV
- Financed
- $35,000 · 72 months
- Interest rate
- 13.0%
- Monthly payment
- $703
- Still owed
- $26,189
- Market value today
- $28,500
Relix finds
- New rate
- 7.9%
- New payment
- $638 / month
- Savings
- 0 / month
- Over the loan
- ≈ 0
- Equity
- + $2,311
Example figures for illustration.
Capabilities
Everything a great follow-up needs.
Tracks what matters
Follows the information you choose, so no opportunity slips through.
Reads contracts
Pulls rate, payment, term, vehicle and balance from every customer file.
Does the hard math
Calculates new payments, savings and equity precisely, for every customer.
Knows the market
Compares what the vehicle is worth today with what the customer still owes.
Targets the right lead
Only the customers concerned by the information get a message. No spam.
Writes and sends
Personal messages, sent automatically by SMS, and by email when needed.
Why Relix
Win-win, every time.
Your customer pays less each month. You get a new deal from a customer who already trusts you. And your team never has to dig through old files again.
Questions? Answers.
What is Relix?
Relix is an AI follow-up model by FALOM AI. It analyses your past customers' contracts and contacts the ones who could benefit from a better deal, starting with refinancing at a lower interest rate.
Who is Relix for?
Car dealerships and their finance teams who want to turn past customers into new deals. For law firms, see Legalix
How does Relix know a customer can get a better rate?
An analyst verifies the customer's credit, with the customer's consent. If the credit has improved, Relix offers to lower the rate, and the customer comes in to review it with a finance director.
How do I get started?
Request a demo and the FALOM team will show you Relix working with your own customer files.
Bring them back.
See how many deals are waiting in your customer files.